Willoughby Western Lake County Chamber of Commerce 2022 Membership Survey

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* 1. What Chamber of Commerce services, programs and opportunities do you use or have used?

Networking opportunities

Member group benefits, i.e., healthcare, workers comp, energy, office supplies, etc.

Increasing my credibility & visibility of my business/organization through the chamber website listing and/or attending events

A way to get involved in my community

Legislative advocacy and resources

Workforce resources

Participation in events such as the Lake County wide job fair, Golf Outing, ArtsFest, Manufacturing Expo, Lake County wide Business Expo, Home & Lifestyle Show

Business referrals

Informative workshops/seminars/webinars

Other (please specify)

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* 2. Why are you a member of the Willoughby Western Lake County Chamber of Commerce?

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* 3. How has the Willoughby Western Lake County Chamber of Commerce helped you most in the past year?

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* 4. As a business owner, what are your biggest pain points?

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* 5. Are there resources and programs that the Willougby Western Lake County Chamber of Commerce has not offered that you would like to see the Chamber of Commerce provide?

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* 6. What topics for Chamber luncheons and educational workshops are of interest to you for you or your staff?

Digital marketing strategies-basic level (Facebook, Twitter, Instagram, website updates, e-mails, Google, etc.)

Digital marketing strategies- intermediate level (Facebook, Twitter, Instagram, website updates, e-mails, Google, etc.)

HR issues and concerns related to small business, i.e., hiring, finding workers, diversity & inclusion, managing employees, etc.

How to find employees and retain employees

Leadership training

Sales strategies

Customer Service

Accounting for non-accountant/better understanding of business finances

Legal issues and concerns that relate to small business

Other (please specify)

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* 7. What time works best for you to participate in events?

Morning/Breakfast meetings/networking (8:00 am-9:00 am)

Lunch meeting (11:30am-1:00PM)

After hours meetings/networking (5:00 pm-6:30 pm)

All times depending on the day

Other (please specify)

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* 8. How is your business doing?

Revenue is the best it has ever been

Revenue is better than a year ago

Revenue is flat

Revenue is still below 2021 numbers

Other (please specify)

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* 9. If your revenue is below 2021 numbers, what would you attribute that to?

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* 10. What resources/services do you see as important for the Chamber to take action on for your business?

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* 11. Do you have any other comments, ideas, feedback or suggestions that would help us serve you better? If we are doing something right or if we could do something better, please let us know. We are proud to serve you and help support and grow business in western Lake County! Thank you for taking the time to complete the survey!