Western Reserve Harley-Davidson Customer Experience Survey

1.First Name(Required.)
2.Phone Number(Required.)
3.What is your top motivator to come to the dealership?(Required.)
4.What makes you choose our dealership over another?(Required.)
5.How do you find out about sales & updates from us? (Social media, email blast, in-store signage, etc.)(Required.)
6.How was your customer service at your last visit?(Required.)
7.What would you like to see at a future WRHD event that would make you attend?(Required.)
8.Do you feel our staff is knowledgeable/helpful?(Required.)
9.What are 3 points of improvement for WRHD?(Required.)
10.Have you shopped at another “local” H-D Dealership? If so, what brought you there?(Required.)
11.Have you ever had your bike serviced here? If so, how was your experience?(Required.)
12.If you’ve taken our Riding Academy class, would you recommend it to others?(Required.)
13.How important to you is it that we're a family owned business?(Required.)
14.Is there something we have done in the past that you wish we still did?(Required.)
15.On a scale from 1 to 10, 1 being a Hardcore Biker and 10 being a Casual Rider or non-rider, where do you rate yourself?(Required.)