Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. General Customer Survey Question Title * 1. How would you rate your overall experience at Memphis Rox? OK Question Title * 2. Are there any factors that have stopped or made you less enthusiastic about coming back to Memphis Rox? Mask policy and other Covid protocols being dropped Financial difficulties/priorities Covid Hesitancy Personal schedule conflict Lack of events and private bookings (Birthday parties, room rentals, community events, etc.) Lack of scheduled classes (yoga, technique, etc.) Lack of belayers Change in Juice Almighty menu Other (please specify) OK Question Title * 3. Did you feel like a member of a community when you were at Memphis Rox? Yes No Sometimes OK Question Title * 4. Would you consider getting a membership at Memphis Rox? Yes Maybe in the future Already Have a Membership No (please specify why) OK Question Title * 5. Please Rate each aspect of the gym so we can address any Issues. Unsure or N/A Very Poor Fair Good Great Top Notch Quality of route setting Quality of route setting Unsure or N/A Quality of route setting Very Poor Quality of route setting Fair Quality of route setting Good Quality of route setting Great Quality of route setting Top Notch Covid-19 Safety Handling/Rules Covid-19 Safety Handling/Rules Unsure or N/A Covid-19 Safety Handling/Rules Very Poor Covid-19 Safety Handling/Rules Fair Covid-19 Safety Handling/Rules Good Covid-19 Safety Handling/Rules Great Covid-19 Safety Handling/Rules Top Notch Staff helpfulness/service Staff helpfulness/service Unsure or N/A Staff helpfulness/service Very Poor Staff helpfulness/service Fair Staff helpfulness/service Good Staff helpfulness/service Great Staff helpfulness/service Top Notch Quality of Fitness / Cardio area Quality of Fitness / Cardio area Unsure or N/A Quality of Fitness / Cardio area Very Poor Quality of Fitness / Cardio area Fair Quality of Fitness / Cardio area Good Quality of Fitness / Cardio area Great Quality of Fitness / Cardio area Top Notch Juice Bar food quality Juice Bar food quality Unsure or N/A Juice Bar food quality Very Poor Juice Bar food quality Fair Juice Bar food quality Good Juice Bar food quality Great Juice Bar food quality Top Notch Juice Bar service Juice Bar service Unsure or N/A Juice Bar service Very Poor Juice Bar service Fair Juice Bar service Good Juice Bar service Great Juice Bar service Top Notch Overall safety Overall safety Unsure or N/A Overall safety Very Poor Overall safety Fair Overall safety Good Overall safety Great Overall safety Top Notch Community engagement Community engagement Unsure or N/A Community engagement Very Poor Community engagement Fair Community engagement Good Community engagement Great Community engagement Top Notch Restroom Cleanliness Restroom Cleanliness Unsure or N/A Restroom Cleanliness Very Poor Restroom Cleanliness Fair Restroom Cleanliness Good Restroom Cleanliness Great Restroom Cleanliness Top Notch OK Question Title * 6. Did you feel safe when you came to visit Memphis Rox? Yes Sometimes No (What made you feel unsafe?) OK Question Title * 7. Was our staff friendly when you visited? Yes Somewhat No (please specify) OK Question Title * 8. Are you aware of the non profit mission of Memphis Rox?(If you would like to donate or learn more you can also visit us at memphisrox.org) Yes and I would like to support Rox.-Click here to Donate! Yes No I would like to learn more (please provide email or visit Memphisrox.org) OK Question Title * 9. By rank, what aspect of Memphis Rox is most appealing to you? OK Question Title * 10. How likely is it that you would recommend Memphis Rox to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 11. Do you have any recommendations to improve the experience at Memphis Rox? (optional) OK Question Title * 12. Would you be willing to participate in a demographic survey to help us better understand the make up of our guest community? (completely optional) Yes No OK NEXT
