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Colorado Department of Labor and Employment

Thank you for taking the time to participate in this survey. Our goal is to improve customer satisfaction by efficiently and effectively providing the service and support you need from the Workforce Development Program. The survey should take less than 5 minutes to complete and your responses will be completely anonymous.

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* 1. I am a

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* 2. Staff consistently acts in a courteous and professional manner

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* 3. Staff has the knowledge to answer my questions

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* 4. Staff provides assistance and is helpful in resolving problems

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* 5. Service and support are delivered in a timely fashion

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* 6. Information I need is easy to find on the Workforce Development Program website

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* 7. In the past 30 days I have contacted or interacted with staff

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* 8. I used the following to interact with staff (select all that apply)

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* 9. What changes would most improve our service?

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