Customer Satisfaction Survey

Sunrise Air Systems is pleased to have the opportunity to be your Mechanical Contractor of choice for this project.  Continuous Improvement is at the heart of our business philosophy and we greatly appreciate feedback on how we performed and our conduct while performing our work efforts.  In that vein, please take a short two minutes to rate us in our key metric areas. 

We request candid responses only! 

Your responses will be reviewed to help us identify areas that require additional focus and/or development to raise our performance level, as well as highlighting strength areas where we exceeded your expectations. 
 
Long term relationships/partnerships are one of our CORE VALUES, we care what you think.

Sincerely,
Reed Phillips, CEO
Scott Rosen, COO

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* 1. Job Scheduling  (crews on-site when needed, task completed on time)

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* 2. Job Coordination (with G. C. & other trades)

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* 3. Craftsmanship/Quality of Work

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* 4. Project Management (attentiveness, timely responses, change orders, RFI’s, etc.)

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* 5. General Housekeeping (scattered materials, trash daily cleanup)

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* 6. Safety (safe work habits, safety equipment, documentation, tailgates)

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* 7. Field Management (foreman, performance, etc.)

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* 8. Inspections (Did we get our inspections on time and did we pass where possible?)

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* 9. Interoffice Communications (billings, lien releases, waivers, etc.)

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* 10. What can we do to better our performance?

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* 11. What did we do well?

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