2019 FAN EXPO Canada Survey Question Title * 1. Contact information Name Email address Question Title * 2. Are you male or female? Female Male Prefer not to say Prefer to self-describe Question Title * 3. Age Under 18 18 - 24 25 -34 35 - 44 45 - 54 55 - 64 65 - 74 75 + Question Title * 4. What type of ticket(s) did you purchase? Select all that apply. Single Day Ticket Child Pass Family Pass Deluxe Pass Premium Pass VIP Pass Specially ticketed events Question Title * 5. Where do you live? (Please specify) Toronto GTA Ontario (outside GTA) Canada (outside Ontario) Outside of Canada Please specify Question Title * 6. How did you travel to the show? Public Transit (Bus) Public Transit (Train/Train) Uber/Lyft Taxi Car Question Title * 7. What is the highest level of school you have completed or the highest degree you have received? Less than high school degree High school degree or equivalent (e.g., GED) Some college but no degree Associate degree Bachelor degree Graduate degree Question Title * 8. What was your household income last year? $0 to $24,999 $25,000 to $49,999 $50,000 to $74,999 $75,000 to $99,999 $100,000 to $149,999 $150,000 to $199,999 $200,000 and up Question Title * 9. How much have you spent at FAN EXPO Canada (excluding tickets)? - Leave empty if prefer not to say 0-200 200-500 500-1000 1000+ Other (please specify) Question Title * 10. Is this your first time attending FAN EXPO Canada? Yes No Other (please specify) Question Title * 11. How many people attended FAN EXPO Canada with you? 0 1 2 3 4 5+ Other (please specify) Question Title * 12. How did you hear about us? (Check all that apply) TTC Poster Street Posters STAR Metro Toronto NOW Magazine Print NOW Magazine Online FAN EXPO Eats Superpower 5k Sony Centre for Performing Arts FAN EXPO Pride CNE Facebook Ad Instagram Ad Google Search Word of Mouth Other (please specify) Question Title * 13. What are your interests at the show? (Select all that apply) Sci Fi Comic Horror Anime Fantasy Cosplay Video Gaming Other Gaming Autographs Shopping Photo Ops Family Zone Panels Artist Alley Workshops Meeting people Other (please specify) Question Title * 14. Do you attend any other entertainment event(s) during the year (Fan Conventions, Film Festivals, Sport Events, Concerts, Conventions)? Please specify. Question Title * 15. Did you use the on-site show program guide? Always Usually Sometimes Rarely Never Question Title * 16. Did you download the FAN EXPO Canada app? Yes No Question Title * 17. What sections of the app did you use? Schedule Celebrities Maps Shopping Photo Ops Rewards Store Other (please specify) Question Title * 18. What would you rate the app and why? 1 ( Very Dissatisfied) 2 (Dissatisfied) 3 (Neutral)) 4 (Satisfied) 5 (Very Satisfied) 1 ( Very Dissatisfied) 2 (Dissatisfied) 3 (Neutral)) 4 (Satisfied) 5 (Very Satisfied) Other (please specify) Question Title * 19. What FAN EXPO Canada social channels do you follow? (Select all that apply) Facebook Twitter Instagram None of the above Other (please specify) Question Title * 20. What social media channels do you use? (Select all that apply) Facebook Twitter Instagram Other (please specify) Question Title * 21. Overall, how satisfied were you with your experience at FAN EXPO Canada? Very dissatisfied Dissatisfied Neutral Satisfied Very Satisfied N/A Celebrity guest list Celebrity guest list Very dissatisfied Celebrity guest list Dissatisfied Celebrity guest list Neutral Celebrity guest list Satisfied Celebrity guest list Very Satisfied Celebrity guest list N/A Overall content and programming Overall content and programming Very dissatisfied Overall content and programming Dissatisfied Overall content and programming Neutral Overall content and programming Satisfied Overall content and programming Very Satisfied Overall content and programming N/A Family-friendly programming Family-friendly programming Very dissatisfied Family-friendly programming Dissatisfied Family-friendly programming Neutral Family-friendly programming Satisfied Family-friendly programming Very Satisfied Family-friendly programming N/A Variety of retailers Variety of retailers Very dissatisfied Variety of retailers Dissatisfied Variety of retailers Neutral Variety of retailers Satisfied Variety of retailers Very Satisfied Variety of retailers N/A Customer service Customer service Very dissatisfied Customer service Dissatisfied Customer service Neutral Customer service Satisfied Customer service Very Satisfied Customer service N/A Question Title * 22. What would you like to see to see more/less of in the next event? What can we improve? Question Title * 23. How likely is it that you would recommend FAN EXPO Canada to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Done
