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2019 FAN EXPO Canada Survey
*
1.
Contact information
(Required.)
Name
Email address
2.
Are you male or female?
Female
Male
Prefer not to say
Prefer to self-describe
3.
Age
Under 18
18 - 24
25 -34
35 - 44
45 - 54
55 - 64
65 - 74
75 +
4.
What type of ticket(s) did you purchase? Select all that apply.
Single Day Ticket
Child Pass
Family Pass
Deluxe Pass
Premium Pass
VIP Pass
Specially ticketed events
5.
Where do you live? (Please specify)
Toronto
GTA
Ontario (outside GTA)
Canada (outside Ontario)
Outside of Canada
Please specify
6.
How did you travel to the show?
Public Transit (Bus)
Public Transit (Train/Train)
Uber/Lyft
Taxi
Car
7.
What is the highest level of school you have completed or the highest degree you have received?
Less than high school degree
High school degree or equivalent (e.g., GED)
Some college but no degree
Associate degree
Bachelor degree
Graduate degree
8.
What was your household income last year?
$0 to $24,999
$25,000 to $49,999
$50,000 to $74,999
$75,000 to $99,999
$100,000 to $149,999
$150,000 to $199,999
$200,000 and up
9.
How much have you spent at FAN EXPO Canada (excluding tickets)? - Leave empty if prefer not to say
0-200
200-500
500-1000
1000+
Other (please specify)
10.
Is this your first time attending FAN EXPO Canada?
Yes
No
Other (please specify)
11.
How many people attended FAN EXPO Canada with you?
0
1
2
3
4
5+
Other (please specify)
12.
How did you hear about us? (Check all that apply)
TTC Poster
Street Posters
STAR Metro Toronto
NOW Magazine Print
NOW Magazine Online
FAN EXPO Eats
Superpower 5k
Sony Centre for Performing Arts
FAN EXPO Pride
CNE
Facebook Ad
Instagram Ad
Google Search
Word of Mouth
Other (please specify)
13.
What are your interests at the show? (Select all that apply)
Sci Fi
Comic
Horror
Anime
Fantasy
Cosplay
Video Gaming
Other Gaming
Autographs
Shopping
Photo Ops
Family Zone
Panels
Artist Alley
Workshops
Meeting people
Other (please specify)
14.
Do you attend any other entertainment event(s) during the year (Fan Conventions, Film Festivals, Sport Events, Concerts, Conventions)? Please specify.
15.
Did you use the on-site show program guide?
Always
Usually
Sometimes
Rarely
Never
16.
Did you download the FAN EXPO Canada app?
Yes
No
17.
What sections of the app did you use?
Schedule
Celebrities
Maps
Shopping
Photo Ops
Rewards Store
Other (please specify)
18.
What would you rate the app and why?
1 ( Very Dissatisfied)
2 (Dissatisfied)
3 (Neutral))
4 (Satisfied)
5 (Very Satisfied)
1 ( Very Dissatisfied)
2 (Dissatisfied)
3 (Neutral))
4 (Satisfied)
5 (Very Satisfied)
Other (please specify)
19.
What FAN EXPO Canada social channels do you follow? (Select all that apply)
Facebook
Twitter
Instagram
None of the above
Other (please specify)
20.
What social media channels do you use? (Select all that apply)
Facebook
Twitter
Instagram
Other (please specify)
21.
Overall, how satisfied were you with your experience at FAN EXPO Canada?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
N/A
Celebrity guest list
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
N/A
Overall content and programming
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
N/A
Family-friendly programming
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
N/A
Variety of retailers
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
N/A
Customer service
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
N/A
22.
What would you like to see to see more/less of in the next event? What can we improve?
*
23.
On a scale of 0 to 10,
How likely is it that you would recommend FAN EXPO Canada to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10