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Continuous Feedback

2019 Version

1.How would you rate your training venue and facilities?
Poor
Adequate
Good
Very Good
Excellent
Training Rooms i.e. layout and cleanliness
Lunch and tea room
Toilets
2.How satisfied were you with pre-course administration and enrolment?
Poor
Adequate
Good
Very Good
Excellent
Courtesy of administration staff
Professionalism of administration staff
Easy to enrol
Easy to pay
Pre course information i.e. cost, duration, location, requirements
3.How effective was on course administration?
Poor
Adequate
Good
Very Good
Excellent
Learning materials and resources
Lesson timings and breaks
Assessment explanation
Assessment feedback
Payment plans
4.How effective was post course administration?
Poor
Adequate
Good
Very Good
Excellent
Certificate issuance i.e. did you get it in a timely manner?
Where any follow up questions answered professionally?
Did you receive an invoice for payment?
5.How effective and professional was your trainer/assessor?
Poor
Adequate
Good
Very Good
Excellent
Subject knowledge
Timeliness
Organised
Supportive
Professional manner
Provided feedback and offered advice
6.What did you like most about the training?
7.Did you think the training was the right length of time for you to learn the required skills?
8.Will you do further study at a higher level to build on these skills?
9.Would you recommend Star Training to anybody else? (Required.)
Unlikely
Likely
Very Likely
Certainly
10.Could you suggest any improvements to our training delivery?
Thank You for choosing to study with Star Training Academy. We hope you had a good experience and learnt some valuable skills that will assist you in your career path. We welcome you back should you wish to continue your learning journey.