Netsafe Incident Satisfaction Survey

Thank you for taking the time to complete this short survey. Your feedback is greatly appreciated as we look to continuously improve our service and the interactions you have with Netsafe.

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* 1. How likely is it that you would recommend NetSafe to a friend or colleague?

Not at all likely

Extremely likely

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* 2. Was there any part of the service that needs improvement?

Yes, the quality of information provided

Yes, the advice you received from our staff

Yes, the response time

Yes, the way I report

Other (please specify)

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* 3. Did Netsafe’s assistance help to resolve the issue you reported?

Yes

Somewhat

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* 4. Do you feel confident about what to do next?

Yes

Not applicable

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* 1. How likely is it that you would recommend NetSafe to a friend or colleague?

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* 2. Was there any part of the service that needs improvement?

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* 3. Did Netsafe’s assistance help to resolve the issue you reported?

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* 4. Do you feel confident about what to do next?

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* 5. Are there any other comments you wish to provide?