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Establishing a Vision for Intelligent Automation Success
1.
Is your company currently leveraging Intelligent Automation (
tools that combine RPA and artificial intelligence or machine learning
):
Yes, we are leveraging IA
No, but we are leveraging RPA
No, we’re not leveraging RPA or IA
2.
What percentage of your company’s workforce utilizes Intelligent Automation?
Less than 10%
10-25%
25-50%
50-75%
>75%
3.
How many processes at your organization are benefitting from intelligent automation?
Zero
1-10
11-50
50+
I don’t know
4.
How many
end-to-end processes
at your organization are benefitting from intelligent automation?
Zero
1-10
11-50
50+
I don’t know
5.
How many
global, end-to-end processes
are benefitting from intelligent automation?
Zero
1-10
11-50
50+
I don’t know
6.
Does your organization have an Automation Center of Excellence?
Yes
No
No but we plan to within the next 2 years
7.
In what areas has Intelligent Automation delivered business value?
Exceeded Expectations
Met Expectations
Failed to Meet Expectations
N/A
Customer Experience
Exceeded Expectations
Met Expectations
Failed to Meet Expectations
N/A
Data Analytics
Exceeded Expectations
Met Expectations
Failed to Meet Expectations
N/A
Employee Experience
Exceeded Expectations
Met Expectations
Failed to Meet Expectations
N/A
Human Resources
Exceeded Expectations
Met Expectations
Failed to Meet Expectations
N/A
Finance & Accounting
Exceeded Expectations
Met Expectations
Failed to Meet Expectations
N/A
Supply Chain & Procurement
Exceeded Expectations
Met Expectations
Failed to Meet Expectations
N/A
Sales & Marketing
Exceeded Expectations
Met Expectations
Failed to Meet Expectations
N/A
IT & Digital
Exceeded Expectations
Met Expectations
Failed to Meet Expectations
N/A
Other
Exceeded Expectations
Met Expectations
Failed to Meet Expectations
N/A
8.
How integrated is your organization’s approach to IA?
100% integrated - we have one standard, enterprise-wide approach to IA deployment
Somewhat integrated - we’ve developed an enterprise strategy for IA deployment and are in the process of implementing it
Not integrated at all - we have multiple, disparate and duplicate implementations in place
9.
When do you expect your adoption of intelligent automation (IA) to be scaled-up and industrialized?
We are already there
Within one year
Within two years
Within five years
5 Years+
Never or not sure
10.
What key considerations go into creating a vision for IA success?
Please check all that apply.
Cost Reduction
Workforce Implications
Upskilling Strategy
Accountability & Roles
Process Definitions & Governance
Change Management
Expected quantitative ROI
Customer Implications
Data Management & Governance
Data Analytics
IT governance Implementation frameworks
Budget considerations
Ongoing monitoring & value tracking
Technology selection criteria
Larger, enterprise-wide Business Objectives
Potential use cases
*
11.
When it comes to creating a strategic vision for IA, what were your top 3 challenges:
(Required.)
Determining what exactly we wanted to get out of it
Process prioritization
Technology & vendor consideration
Lack of qualified talent or expertise
Securing leadership buy-in
Calculating hard ROI (quantitative value)
Calculating soft ROI (qualitative value)
Cyber Security considerations
Regulatory & data privacy
Re-engineering or upgrading legacy systems
Budget limitations
Breaking down silos and working cross-functionally
Business IT alignment
Identifying duplicate & disparate from previous IA or RPA projects
Data quality, governance & management concerns
Other
*
12.
When it comes to operationalizing IA strategy or strategic vision, what are your top 3 challenges:
(Required.)
Process discovery & mining
Process re-engineering
Technology & vendor selection
Upskilling talent & redefining work
Change management & driving adoption
Securing leadership buy-in
Calculating hard ROI (quantitative value)
Calculating soft ROI (qualitative value)
Cyber Security considerations
Maintaining regulatory & data privacy compliance
Re-engineering or upgrading legacy systems
Budget limitations
Breaking down silos and working cross-functionally
Business IT alignment
Integrating duplicate & disparate IA or RPA systems
Data quality, governance & management concerns
Using IA to drive revenue growth
Other
13.
Do you expect your final, approved budget for IA to change over the next 12 months?
Yes, increase
Yes, decrease
No, stay the same
14.
Please tell us about yourself
Job Title
Company
Country
Current Progress,
0 of 14 answered