Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. Establishing a Vision for Intelligent Automation Success Question Title * 1. Is your company currently leveraging Intelligent Automation (tools that combine RPA and artificial intelligence or machine learning): Yes, we are leveraging IA No, but we are leveraging RPA No, we’re not leveraging RPA or IA OK Question Title * 2. What percentage of your company’s workforce utilizes Intelligent Automation? Less than 10% 10-25% 25-50% 50-75% >75% OK Question Title * 3. How many processes at your organization are benefitting from intelligent automation? Zero 1-10 11-50 50+ I don’t know OK Question Title * 4. How many end-to-end processes at your organization are benefitting from intelligent automation? Zero 1-10 11-50 50+ I don’t know OK Question Title * 5. How many global, end-to-end processes are benefitting from intelligent automation? Zero 1-10 11-50 50+ I don’t know OK Question Title * 6. Does your organization have an Automation Center of Excellence? Yes No No but we plan to within the next 2 years OK Question Title * 7. In what areas has Intelligent Automation delivered business value? Exceeded Expectations Met Expectations Failed to Meet Expectations N/A Customer Experience Customer Experience Exceeded Expectations Customer Experience Met Expectations Customer Experience Failed to Meet Expectations Customer Experience N/A Data Analytics Data Analytics Exceeded Expectations Data Analytics Met Expectations Data Analytics Failed to Meet Expectations Data Analytics N/A Employee Experience Employee Experience Exceeded Expectations Employee Experience Met Expectations Employee Experience Failed to Meet Expectations Employee Experience N/A Human Resources Human Resources Exceeded Expectations Human Resources Met Expectations Human Resources Failed to Meet Expectations Human Resources N/A Finance & Accounting Finance & Accounting Exceeded Expectations Finance & Accounting Met Expectations Finance & Accounting Failed to Meet Expectations Finance & Accounting N/A Supply Chain & Procurement Supply Chain & Procurement Exceeded Expectations Supply Chain & Procurement Met Expectations Supply Chain & Procurement Failed to Meet Expectations Supply Chain & Procurement N/A Sales & Marketing Sales & Marketing Exceeded Expectations Sales & Marketing Met Expectations Sales & Marketing Failed to Meet Expectations Sales & Marketing N/A IT & Digital IT & Digital Exceeded Expectations IT & Digital Met Expectations IT & Digital Failed to Meet Expectations IT & Digital N/A Other Other Exceeded Expectations Other Met Expectations Other Failed to Meet Expectations Other N/A OK Question Title * 8. How integrated is your organization’s approach to IA? 100% integrated - we have one standard, enterprise-wide approach to IA deployment Somewhat integrated - we’ve developed an enterprise strategy for IA deployment and are in the process of implementing it Not integrated at all - we have multiple, disparate and duplicate implementations in place OK Question Title * 9. When do you expect your adoption of intelligent automation (IA) to be scaled-up and industrialized? We are already there Within one year Within two years Within five years 5 Years+ Never or not sure OK Question Title * 10. What key considerations go into creating a vision for IA success? Please check all that apply. Cost Reduction Workforce Implications Upskilling Strategy Accountability & Roles Process Definitions & Governance Change Management Expected quantitative ROI Customer Implications Data Management & Governance Data Analytics IT governance Implementation frameworks Budget considerations Ongoing monitoring & value tracking Technology selection criteria Larger, enterprise-wide Business Objectives Potential use cases OK Question Title * 11. When it comes to creating a strategic vision for IA, what were your top 3 challenges: Determining what exactly we wanted to get out of it Process prioritization Technology & vendor consideration Lack of qualified talent or expertise Securing leadership buy-in Calculating hard ROI (quantitative value) Calculating soft ROI (qualitative value) Cyber Security considerations Regulatory & data privacy Re-engineering or upgrading legacy systems Budget limitations Breaking down silos and working cross-functionally Business IT alignment Identifying duplicate & disparate from previous IA or RPA projects Data quality, governance & management concerns Other OK Question Title * 12. When it comes to operationalizing IA strategy or strategic vision, what are your top 3 challenges: Process discovery & mining Process re-engineering Technology & vendor selection Upskilling talent & redefining work Change management & driving adoption Securing leadership buy-in Calculating hard ROI (quantitative value) Calculating soft ROI (qualitative value) Cyber Security considerations Maintaining regulatory & data privacy compliance Re-engineering or upgrading legacy systems Budget limitations Breaking down silos and working cross-functionally Business IT alignment Integrating duplicate & disparate IA or RPA systems Data quality, governance & management concerns Using IA to drive revenue growth Other OK Question Title * 13. Do you expect your final, approved budget for IA to change over the next 12 months? Yes, increase Yes, decrease No, stay the same OK Question Title * 14. Please tell us about yourself Job Title Company Country OK DONE