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On a scale of 0 to 10,
How likely is it that you would recommend HRDC to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
Overall, how satisfied or dissatisfied are you with our agency?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Which of the following words would you use to describe our services? Select all that apply.
Reliable
High quality
Useful
Unique
Ineffective
Poor quality
Unreliable
How well do our services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
How would you rate the quality of the service?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
How responsive have we been to your questions or concerns about our services?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
How long have you been a customer of our agency?
Less than six months
Six months to a year
1 - 2 years
3 or more years
Do you have any other comments, questions, or concerns?
