* 1. How important is your oral health to you?

* 2. In the last 12 months, how many times did you attend this surgery?

* 3. How comfortable did you feel asking questions at our surgery?

* 4. During your most recent visit, did your dentist listen carefully and explain any treatment required in a way that was easy to understand?

* 5. How professional did you find the dentists and staff at this surgery?

* 6. How knowledgeable did you find our surgery's dentists and staff?

* 7. How friendly did you find the dentists and staff at this surgery?

* 8. How well do you feel our surgery protects your privacy?

* 9. Is this surgery convenient and easy to locate?

* 10. How visually appealing is our surgery?

* 11. Overall, how hygienic do you feel this surgery is?

* 12. How organized was our surgery?

* 13. In the last 12 months, when you phoned our surgery to get an appointment for care you needed right away, how often did you get an appointment as soon as you needed?

* 14. In general, if there was an extended wait time to see your dentist, how often was an explanation provided to you?

* 15. What did you like about our surgery?

* 16. What did you dislike about our surgery?

* 17. Overall, how would you rate our surgery?

* 18. How likely are you to recommend our surgery to family and/or friends?

* 19. How can the dentist and/or practice improve their service?

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