Survey Items

Please answer all the questions below, and as a reward, you will be entered to win a $50 Amazon gift card*. 

Thank you in advance for taking our survey and helping us improve your website experience.

* 1. Were you satisfied with the ordering process?

* 2. Did our product meet your expectations?

* 3. Did you find the technical information you needed for your product?

* 4. Please rate each of the following factors in your decision making process with MBLI.

  1-Poor 2-Fair 3-Good 4-Very Good 5-Excellent
Performance
Availability
Dissatisfied with competitor
Price
Reputation
Publication
Service

* 5. What additional products/services would you like to see offered?

* 6. Based on your most recent experience, how likely will you be to recommend MBLI to a friend or colleague?

* 7. What can we do differently to increase the value of our service to you?

* 8. What topics describe your area of research? Select all that apply:

* 9. Which of the following applications does your lab routinely use? Select all that apply:

* 10. Contact Information (Optional)

Thank you for your time!

T