We appreciate your feedback and will use it to improve our service for members.

This survey should only take a few minutes of your time. Thank you.

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1. We may contact you to discuss your feedback in more detail. Do you agree to this?

If you agree to be contacted, you will need to provide your pension number below.
(Required.)

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2. What is your pension number?

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3. What information do you look for in the P60? (Required.)

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4. We’ve made some changes to the P60 this year. What do you think about the layout of the P60 compared to last year? (Required.)

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5. What do you think about the design of the P60? (Required.)

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6. After reading the P60, what is your understanding of the content? (Required.)

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7. Was the the email we sent earlier in the year, letting you know when your P60 would be available, useful to you?

Following the launch of the updated My Pension platform on 13 May 2026, we would welcome your feedback to help us identify and prioritise future improvements.

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8. If you used My Pension to access the P60, how easy was it to use?

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9. Please provide more information for your answer below:

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10. Please tell us about any improvements you would like to see to the P60 process?

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