Impact on Business

How has your business and travel changed in times of COVID-19? ASATA would like to hear from you what impact the Coronavirus has had on your business and your customers' attitudes / behaviour to travel.

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* 1. How would you characterise the impact of COVID-19 on your revenue?

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* 2. Has your company taken the following actions as a result of COVID-19?

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* 3. What do you believe the impact of the crisis will be on your business if the situation persists?

  Within 1 month Within 3 months Within 6 months
I will need to close my doors 
I will need to start laying off staff

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* 4. Are you using the downtime to upskill, improve your knowledge, complete training and focussing on your professional development?

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* 5. How do you expect to change your business to adapt to future operations? e.g. Investments in technology, training, marketing

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* 6. Do you feel you have adequate and relevant information to inform your travellers of their options?

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* 7. Which resources do you use to keep yourself and your customers informed on the Coronavirus outbreak and the options available?

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* 8. Do you feel that your customers are now more than ever actively relying on your advice and guidance in relation to travel options?

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