Childcare Customer Satisfaction Survey Question Title * 1. How long has your child been with your current childcare provider? less than 1 year 1 - 3 years more than 3 years Question Title * 2. Why did you choose your current childcare provide? Location (close to work or home) Quality (QRIS, NAFCC, experience, etc.) Recommendation Question Title * 3. How did you find your current childcare provider? Recommendation (or is friend/relative) Provider Network Online (website, craigslist, etc.) Question Title * 4. How old is/are your child/ren? Infant/Toddler (1-3) Preschooler (4-5) School Age (6-12) Question Title * 5. How clear is the information/communication from your childcare provider about: Excellent Adequate Unclear Schedule Changes Schedule Changes Excellent Schedule Changes Adequate Schedule Changes Unclear Payments Payments Excellent Payments Adequate Payments Unclear Rules Rules Excellent Rules Adequate Rules Unclear Meals/Snacks Meals/Snacks Excellent Meals/Snacks Adequate Meals/Snacks Unclear Question Title * 6. How satisfied are you with your provider's payment policies (due dates, fees, etc.)? Very Satisfied Somewhat Satisfied Not Satisfied Question Title * 7. Which of the following activities would you be interested in? Social get together with provider and all parents and children. Conference with provider every year. Other (please specify) Question Title * 8. Which of the following training opportunities would you be interested in attending if they were offered? Car Seat Safety Infant/Child/CPR/First-Aid Classes Parenting Skills/Behavior Problem Other (please specify) Question Title * 9. How satisfied are you with your childcare arrangements? Very Satisfied Somewhat Satisfied Not Satisfied Question Title * 10. What is the one thing you like best about your childcare arrangement? Done