Thank you for helping us test and improve our website and HELP library. Your feedback will allow us to better assist you and other humanitarians worldwide with easy access to the critical learning you need in your daily work.


In order to answer the questions, please browse our website to look for learning, knowledge or evidence that you might need in your humanitarian work. https://alnap.org/

Please allow approx 10 minutes for browsing the website and 10 minutes for answering the survey. Thank you.

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* 1. Are you browsing the website on a computer, mobile phone or tablet?

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* 2. What browser do you use?

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* 3. What are you most likely to use ALNAP’s website for? (multiple answers possible)

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* 4. When you browse the website, what do you perceive to be ALNAP’s main role and unique offer to the humanitarian sector among the following? (multiple answers possible)

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* 5. On a scale of 1 - 5, does the top navigation menu make sense to you? Does it help you to find what you need (related to your answer in question 1)? 1 = Very unclear and confusing ; 5 = very clear and user friendly

i We adjusted the number you entered based on the slider’s scale.

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* 6. What sections of the website do you find most useful for your work or crisis context? (multiple answers possible)

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* 7. In terms of navigation and website sections, what could be improved to help you get to the information you need?

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* 8. How easy is it to find out what ALNAP is currently prioritising or working on?

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* 9. Would you like to find out more about the people working in the ALNAP Secretariat and be able to contact them directly?

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* 10. The follow questions relate to the HELP library.

Can you easily locate the HELP library on the website and search for learning resources related to your current job/work/crisis context?

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* 11. Please search for up to 5 resources relevant to your work on the HELP library search page using the filter search or keyword search. What is your experience of using the keyword search or the filter search?

I can find relevant resources or topics:

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* 12. If you answered Sometimes, Rarely or Never in Q11, What would be the most important improvement(s) to the keyword search and filter function? (multiple answers possible)

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* 13. Are there subject areas or types of resources you feel are missing or are underrepresented in the HELP library?

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* 14. ALNAP is a network of around 100 organisations, but the HELP library hosts and preserves knowledge and evidence from all types of humanitarian organisations around the world. Would you like to be able to do any of the following...?

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* 15. Are Collections a useful way to access resources in the HELP library about specific topics or areas of work?

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* 16. Would your organisation be interested in co-curating a thematic Collection with ALNAP? If yes, on what topic?

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* 17. In your opinion, what other ways could we make the knowledge and learning in the HELP library more useful or accessible?

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* 18. Overall, what is your impression of the ALNAP website?

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* 19. What do you like the most about ALNAP’s website?

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* 20. Do you have suggestions on how ALNAP can make its website more accessible, useful or easy to use?

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* 21. In your opinion, how or where could/should ALNAP promote the HELP library so that more humanitarians are aware of it and use it?

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