Customer Service Feedback - Ferno Canada

Question Title

* 1. What was the purpose of your contact with us today?

Product Information

Request Pricing

Place an Order

Check Delivery Status

Follow up with your Regional Sales Manager

Other (please specify)

Question Title

* 2. Did we address your questions/concerns in a timely fashion?

Much shorter than expected

Shorter than expected

About what I expected

Longer than expected

Much longer than expected

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* 3. How would you rate your most recent customer service experience with us?

Very positive

Somewhat positive

Neutral

Somewhat negative

Very negative

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* 4. How can we improve your experience with Ferno?

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* 5. Get Ferno and industry news, updates and information sent directly to your inbox!

Yes!

Please provide your email address.

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* 6. Your Contact Information

Name

Organization

Email Address

Question Title

* 7. May we contact you to follow up with your feedback?

Yes

No