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Client Satisfaction Survey
1.
How would you rate the quality of the service you received?
Excellent
Good
Fair
Poor
2.
How satisfied are you with our communication throughout the service process?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
3.
How would you rate our responsiveness to your inquiries or issues?
Very responsive
Somewhat responsive
Neutral
Somewhat unresponsive
Very unresponsive
4.
Overall, how satisfied are you with our services?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
5.
On a scale of 0 to 10,
How likely is it that you would recommend our services to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
6.
Would you recommend our services to others?
Definitely
Probably
Not sure
Probably not
Definitely not
7.
Which industry does your business belong to?
Technology
Healthcare
Finance
Retail
Education
Other
8.
What is the size of your business?
Small (1-50 employees)
Medium (51-250 employees)
Large (251+ employees)