1. Default Section

* 1. Adopter Name

* 2. Cat's Name Now

* 3. Cat's Name at HSHA

* 4. Would you say that your cat's behavior has stayed the same, changed for the better, or changed for the worse since you first brought the cat home?

* 5. Overall, how well do you think your cat is fitting into your home?

* 6. If you have children living in your household, how well has your cat been interacting with them?

* 7. If you have other pets living in your household, how well has your cat been interacting with them?

* 8. How often does your cat engage in the following behaviors?

  Often Sometimes Rarely Never
Bites or nips people
Does not use the litter box
Scratches furniture or other items

* 9. Would you like to be contacted by HSHA's animal behaviorist, who can provide techniques and support that might help improve your cat's behavior?

* 10. If your cat was sent home with medication, has it recovered from its medical condition?

* 11. Would you like to be contacted by a member of HSHA's medical team to discuss any medical issues?

* 12. Did you feel welcome during your visit?

* 13. Did a representative inform you of how to meet an adoptable pet?

* 14. Did a representative point out HSHA's retail store, Fur-Get-Me-Not?

* 15. What was the name of the representative(s) that helped you?

* 16. Overall, how satisfied are you with the customer service you received from adoption center or intake center staff?

* 17. Overall, how satisfied are you with the customer service you received from kennel staff during your get-acquainted call?

* 18. Any additional positive or negative comments you can share to assist us in providing better customer service?

* 19. Caller comments?

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