El Dorado County Department of Child Support Services Customer Service Survey

Question Title

* 1. How did you contact El Dorado County Department of Child Support Services?

Phone

Email

In Writing

Office Visit

Other (please specify)

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* 2. Was the wait time for assistance acceptable?

Yes

No

Comment (optional)

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* 3. What was the purpose of the contact/visit?

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* 4. Do you feel the representative understood your needs and worked towards an appropriate resolution?

Yes

No

Comment (optional)

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* 5. If we were unable to resolve your needs, did the representative offer additional resources?

Yes

No

Not Applicable

Comment (optional)

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* 6. Additional comments and/or suggestions (optional)

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* 7. Would you like to be contacted?

Yes

No

Comment (optional)

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* 8. Contact information (optional)

Name:

Address:

Phone Number:

Email address:

Case Number: