Thank you for participating in our survey. Your feedback is important.
The Vermont Department of Public Service is asking Vermont residents to complete this survey to understand how the COVID-19 pandemic has affected your usage of and need for telecommunications services for telehealth, telework, and remote learning.

The survey is designed to gather information to help the State develop strategies to close gaps in broadband availability and capacity that were created, or accentuated, by the pandemic.

The data collected by this survey will NOT be used to sell you anything. Your responses and any information you provide about your household will be kept confidential; data gathered from consumers will only be used in the aggregate.   

This survey should take approximately 10 minutes to complete.

Please complete this survey by November 2nd, 2020.

If you have questions about this survey, please contact Scott Wheeler, Utilities Finance & Economics Analyst, at 

In addition to completing this survey, please also conduct a 30-second speed test of your home, business, or mobile broadband service at

Lastly, if you are a business owner or manager in Vermont, please also take our Business Survey at