RECEPTION - Client Satisfaction Survey

Question Title

* 1. Was the building easy to find and get into to?

Not at all easy

Very easy to access

Not at all easy

Very easy to access

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* 2. Friendliness of reception staff

Not friendly at all

Very friendly

Not friendly at all

Very friendly

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* 3. Friendliness of your lawyer

Not friendly at all

Very Friendly

Not friendly at all

Very Friendly

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* 4. Would you feel comfortable to come back again if needed?

Very UNCOMFORTABLE

Very COMFORTABLE

Very UNCOMFORTABLE

Very COMFORTABLE

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* 5. Would you recommend our service to family and friends?

Definitely WOULD NOT recommend

Definitely WOULD recommend

Definitely WOULD NOT recommend

Definitely WOULD recommend

Question Title

* 6. What DID you like about our service?

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* 7. What DIDN'T you like about the service?

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* 8. How did you feel about your legal problem BEFORE seeing the solicitor?

Very concerned

Not at all concerned

Very concerned

Not at all concerned

Question Title

* 9. How do you feel about your legal problem AFTER seeing the solicitor?

Much worse

Much better

Much worse

Much better

Question Title

* 10. Overall, how would you rate your visit today?

Terrible

Excellent

Terrible

Excellent