Customer Feedback Survey

Thank you for choosing our catering service! Your feedback is valuable in helping us improve. Please take a few minutes to complete this questionnaire.

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* 1. What was the type of catering event?

Wedding

Funeral

Workshop

Training

Private Party

Private Function

Other (please specify)

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* 2. When was the Event?

Date

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* 3. How would you rate the following aspects of our Food? (1 = Poor, 5 = Excellent)

	Poor	Fair	Good	Very Good	Excellent
Taste	Taste Poor	Taste Fair	Taste Good	Taste Very Good	Taste Excellent
Presentation	Presentation Poor	Presentation Fair	Presentation Good	Presentation Very Good	Presentation Excellent
Portion Size	Portion Size Poor	Portion Size Fair	Portion Size Good	Portion Size Very Good	Portion Size Excellent
Temperature	Temperature Poor	Temperature Fair	Temperature Good	Temperature Very Good	Temperature Excellent
Packaging	Packaging Poor	Packaging Fair	Packaging Good	Packaging Very Good	Packaging Excellent

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* 4. What was the favourite item of your food?

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* 5. How can the food be improved?

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* 6. How would you rate the following aspects of our Service? (1 = Poor, 5 = Excellent)

	Poor	Fair	Good	Very Good	Excellent
Professionalism of Staff	Professionalism of Staff Poor	Professionalism of Staff Fair	Professionalism of Staff Good	Professionalism of Staff Very Good	Professionalism of Staff Excellent
Timeliness of delivery / service	Timeliness of delivery / service Poor	Timeliness of delivery / service Fair	Timeliness of delivery / service Good	Timeliness of delivery / service Very Good	Timeliness of delivery / service Excellent
Portion Size	Portion Size Poor	Portion Size Fair	Portion Size Good	Portion Size Very Good	Portion Size Excellent
Friendliness of Staff	Friendliness of Staff Poor	Friendliness of Staff Fair	Friendliness of Staff Good	Friendliness of Staff Very Good	Friendliness of Staff Excellent
Attention to detail	Attention to detail Poor	Attention to detail Fair	Attention to detail Good	Attention to detail Very Good	Attention to detail Excellent

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* 7. Did the food setup meet your expectations?

Yes, it was perfect!

It was good but could be improved.

No, I was disappointed.

Other (please specify)

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* 8. Was the pricing fair for the service received?

Excellent value

Reasonable

A bit expensive

Not worth the price

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* 9. How satisfied were you with our catering service?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 10. Would you recommend our Catering Service to others?

Yes

Customer Feedback Survey

Question Title

* 1. What was the type of catering event?

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* 2. When was the Event?

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* 3. How would you rate the following aspects of our Food? (1 = Poor, 5 = Excellent)

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* 4. What was the favourite item of your food?

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* 5. How can the food be improved?

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* 6. How would you rate the following aspects of our Service? (1 = Poor, 5 = Excellent)

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* 7. Did the food setup meet your expectations?

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* 8. Was the pricing fair for the service received?

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* 9. How satisfied were you with our catering service?

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* 10. Would you recommend our Catering Service to others?

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* 11. Additional Comments