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Customer Feedback Survey
Thank you for choosing our catering service! Your feedback is valuable in helping us improve. Please take a few minutes to complete this questionnaire.
1.
What was the type of catering event?
Wedding
Funeral
Workshop
Training
Private Party
Private Function
Other (please specify)
2.
When was the Event?
Date
Date
January
February
March
April
May
June
July
August
September
October
November
December
1900
1901
1902
1903
1904
1905
1906
1907
1908
1909
1910
1911
1912
1913
1914
1915
1916
Su
Sunday
Mo
Monday
Tu
Tuesday
We
Wednesday
Th
Thursday
Fr
Friday
Sa
Saturday
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
3.
How would you rate the following aspects of our Food? (1 = Poor, 5 = Excellent)
Poor
Fair
Good
Very Good
Excellent
Taste
Poor
Fair
Good
Very Good
Excellent
Presentation
Poor
Fair
Good
Very Good
Excellent
Portion Size
Poor
Fair
Good
Very Good
Excellent
Temperature
Poor
Fair
Good
Very Good
Excellent
Packaging
Poor
Fair
Good
Very Good
Excellent
4.
What was the favourite item of your food?
5.
How can the food be improved?
6.
How would you rate the following aspects of our Service? (1 = Poor, 5 = Excellent)
Poor
Fair
Good
Very Good
Excellent
Professionalism of Staff
Poor
Fair
Good
Very Good
Excellent
Timeliness of delivery / service
Poor
Fair
Good
Very Good
Excellent
Portion Size
Poor
Fair
Good
Very Good
Excellent
Friendliness of Staff
Poor
Fair
Good
Very Good
Excellent
Attention to detail
Poor
Fair
Good
Very Good
Excellent
7.
Did the food setup meet your expectations?
Yes, it was perfect!
It was good but could be improved.
No, I was disappointed.
Other (please specify)
8.
Was the pricing fair for the service received?
Excellent value
Reasonable
A bit expensive
Not worth the price
9.
How satisfied were you with our catering service?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
10.
Would you recommend our Catering Service to others?
Yes
No
11.
Additional Comments