1.How likely is it that you would recommend LillyBrooke Family Justice Center to a friend or colleague?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

2.Overall how satisfied or dissatisfied are you with LillyBrooke Family Justice Center?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

3.Which of the following words would you use to describe our services? Select all that apply.

Staff was very helpful and exceeded my expectations

Helpful- I am satisfied with my experience

I was listened to

Staff were courteous and met my needs

I was provided with options/resources/referrals

Staff was courteous but were unable to meet my needs

Staff was indifferent to my needs and didn't provide me other options/info/referrals

Ineffective- Staff was not helpful and did not meet my expectations.

I was not provided with options/resources/referrals

Unreliable- I will not come back

4.How well do our services meet your needs?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

5.How well do our services meet your needs?

Extremely effective

Very effective

Somewhat effective

Not so effective

Not at all effective

6.How long have you been a consumer of Lillybrooke Family Justice Center services?

This was my first visit

Less than six months

Six month to a year

1-2 years

3 or more years

7.What services were you provided during your visit? Check all that apply.

Civil protection order assistance

Accompany to a 14-day hearing (CPO)

Criminal No Contact Order Assistance

Speaking to a Victim's Advocate

Referral to counseling/medical or other service provider

Child Forensic Interview

Criminal Case Information

Meeting with a Prosecutor

Jury Trial

Preliminary Hearing Assistance

Other Criminal Court Hearing Assistance

Emergency Shelter (Ex. Hotel)

Transportation

Emergency Financial (ex. Gas)

Other

8.I know more about community resources after my visit

True

False

9.Did we safety plan with you during your initial visit?

Yes

No

N/A

10.Did we safety plan with you during your initial visit?

Yes

No

N/A