LillyBrooke Family Justice Center- How Are We doing? Question Title * 1. How likely is it that you would recommend LillyBrooke Family Justice Center to a friend or colleague? Very likely Likely Neither likely nor unlikely Unlikely Very unlikely Question Title * 2. Overall how satisfied or dissatisfied are you with LillyBrooke Family Justice Center? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 3. Which of the following words would you use to describe our services? Select all that apply. Staff was very helpful and exceeded my expectations Helpful- I am satisfied with my experience I was listened to Staff were courteous and met my needs I was provided with options/resources/referrals Staff was courteous but were unable to meet my needs Staff was indifferent to my needs and didn't provide me other options/info/referrals Ineffective- Staff was not helpful and did not meet my expectations. I was not provided with options/resources/referrals Unreliable- I will not come back Question Title * 4. How well do our services meet your needs? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Question Title * 5. How well do our services meet your needs? Extremely effective Very effective Somewhat effective Not so effective Not at all effective Question Title * 6. How long have you been a consumer of Lillybrooke Family Justice Center services? This was my first visit Less than six months Six month to a year 1-2 years 3 or more years Question Title * 7. What services were you provided during your visit? Check all that apply. Civil protection order assistance Accompany to a 14-day hearing (CPO) Criminal No Contact Order Assistance Speaking to a Victim's Advocate Referral to counseling/medical or other service provider Child Forensic Interview Criminal Case Information Meeting with a Prosecutor Jury Trial Preliminary Hearing Assistance Other Criminal Court Hearing Assistance Emergency Shelter (Ex. Hotel) Transportation Emergency Financial (ex. Gas) Other Question Title * 8. I know more about community resources after my visit True False Question Title * 9. Did we safety plan with you during your initial visit? Yes No N/A Question Title * 10. Did we safety plan with you during your initial visit? Yes No N/A Done