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Mandel Public Library of West Palm Beach Survey - Summer 2013


The Mandel Public Library of West Palm Beach is collecting information about your use of the library.
Please take a few minutes to answer these questions.
All personal information provided will be kept strictly confidential.
1. Please tell us your age group.
2. Please tell us your gender.
3. How often do you visit the Mandel Public Library of West Palm Beach?
3a. If you visit "Infrequently" or "Never", please tell us why you don't visit the library more often?
3b. What would encourage you to visit the library more often?
4. On which day of the week do you most often visit the library? (Select one.)
5. On which day of the week are you least likely to visit the library? (Select one.)
6. How do you get to this library?
7. How satisfied are you with the level of service you receive from library staff?
8. How has the library improved your quality of life? (Please select all that apply.)
9. Overall, how would you rank the benefits of the Mandel Public Library of West Palm Beach compared to the benefits of other tax-supported services, such as schools, parks and roads? Would you say:
10. Overall, how important is the Mandel Public Library of West Palm Beach to you?
11. Do you agree or disagree with the following statements:
Agree
Disagree
Because it provides free access to materials and resources,the Mandel Public Library plays an important role in giving everyone a chance to succeed.
The Mandel Public Library improves the quality of life in our community.
The Mandel Public Library is important to my family's education.
The Mandel Public Library deserves more funding.
12. Do you know that the library offers downloadable ebooks?
13. At home, what type of PC or tablet do you have?
14. How often do you read ebooks?
15. What adult programs/computer classes would you attend at the library? (Please select all that apply.)
16. What programs for children would you like the library to offer?
17. If you attend programs at the library, how do you find out about them?
18. What would you like to achieve by coming to a library program?
19. What dreams do you have that seem difficult or impossible but may be attainable with library help?
20. Is the library your primary source for Internet access including free Wi-Fi access?
21. If you use the computers at the library, what do you use them for? (Please select all that apply.)
22. Would you recommend the services of the Mandel Public Library of West Palm Beach?
23. Please select all areas in which you would like to see the library's collection improved.
24. What would you like the library to offer for teens?
25. Do you know that the Mandel Public Library of West Palm Beach has a Friends group and a Foundation? Check if you know of either:
26. Both the Friends and Foundation actively raise funds to support the library! Would you like to be contacted to find out more about these organizations and how you might assist them as volunteers and/or donors? If so, please include your contact information below.
27. Please provide us with your 5-digit ZIP Code.
28. Please select where you completed this survey.
29. "Libraries Change Lives" is a catch phrase used to emphasize the importance of libraries in society. If your life was changed by a library, tell us how. You can include your name & contact information or remain anonymous.