2015 Annual Meeting W2014 : A Guide to Total Quality Improvement: How to Choose, Track, and Act on Relevant Quality Metrics |
SATURDAY, JUNE 20, 0800-1130, W2014
Please take a few minutes of your time to evaluate the scientific sessions.
Please take a few minutes of your time to evaluate the scientific sessions.
Terri Jean Murray, Eastern Health Authority; Memorial
University
Stephen Raab, Eastern Health Authority; Memorial University
Objectives:
At the end of the session, the participants will be able to:
Utilize a simple framework for selecting which quality metrics to track.
Acquire a QI toolkit to close gaps between target and current performance including understanding concepts such as Root Cause Analysis, Fishbone diagrams, Learn-Plan-Do-Study-Act.
Describe the different ways QI projects can be identified
Stephen Raab, Eastern Health Authority; Memorial University
Objectives:
At the end of the session, the participants will be able to:
Utilize a simple framework for selecting which quality metrics to track.
Acquire a QI toolkit to close gaps between target and current performance including understanding concepts such as Root Cause Analysis, Fishbone diagrams, Learn-Plan-Do-Study-Act.
Describe the different ways QI projects can be identified
(reactive vs. proactive).
Describe how quality control and quality assurance are different from quality improvement
Describe how quality control and quality assurance are different from quality improvement