FINRA BrokerCheck Survey

Thank you for taking the time to complete our brief survey. Your feedback is important in helping us to continually improve FINRA BrokerCheck. Participation is voluntary and all responses are confidential. Please view our privacy policy for information on the collection and dissemination of personally identifiable information.

1.Overall, how satisfied were you with your FINRA BrokerCheck experience?(Required.)

3.If you were unsatisfied or very unsatisfied with any of the above features, please describe the reasons for your dissatisfaction.

5.If you were unsatisfied or very unsatisfied with any of the above attributes, please describe the reasons for your dissatisfaction.

6.How useful did you find the FINRA BrokerCheck help resources (e.g., FAQs, glossary and search help)? (Required.)

7.What did you like most about FINRA BrokerCheck?

8.What did you like least about FINRA BrokerCheck?

9.How did you find out about FINRA BrokerCheck?

FINRA BrokerCheck Hotline

Recommended by a friend / colleague

Recommended by my broker

Read about it in a newspaper or magazine

Followed link from another Web page

Search engine (e.g., Google, Yahoo)

Brokerage account statement

Other

10.What prompted your visit to FINRA BrokerCheck today?

Looking to see what information is available about a broker or firm

Conducting a background check on a broker or firm

Looking for updates to information previously obtained through FINRA BrokerCheck

Other

13.How likely are you to recommend FINRA BrokerCheck to others?(Required.)

14.Please provide any suggestions for improvements to FINRA BrokerCheck.

15.May we contact you for future surveys and / or user testing?

Surveys only

User testing only

Both surveys and user testing

No, please do not contact me

16.If we may contact you about future surveys and / or user testing, please provide your email address (e.g., john.smith@finra.org)