Ruapehu District Council Level of Service Survey 2015/16

Ruapehu District Council (RDC) continually works on improving its services. This survey will help us as we work towards that goal. By telling us which activities of Council you are satisfied with and the activities you are not satisfied with, we will know where we need to focus improvements to provide the best possible service to our district.

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* 1. How satisfied are you with Council's overall leadership and performance?

Very Satisfied

Satisfied

Unsatisfied

N/A

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* 2. RDC consults with the public when making decisions, for example when we consult on the Long Term Plan and Annual Plan each year do you feel you are adequately informed on consultation matters?

Yes

Other (please specify)

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* 3. How satisfied are you with:

	Very satisfied	Satisfied	Unsatisfied	N/A
Council offices in our Districts?	Council offices in our Districts? Very satisfied	Council offices in our Districts? Satisfied	Council offices in our Districts? Unsatisfied	Council offices in our Districts? N/A
Libraries in our District?	Libraries in our District? Very satisfied	Libraries in our District? Satisfied	Libraries in our District? Unsatisfied	Libraries in our District? N/A
Meeting venues in our administration buildings?	Meeting venues in our administration buildings? Very satisfied	Meeting venues in our administration buildings? Satisfied	Meeting venues in our administration buildings? Unsatisfied	Meeting venues in our administration buildings? N/A
Opening hours of RDC offices and libraries?	Opening hours of RDC offices and libraries? Very satisfied	Opening hours of RDC offices and libraries? Satisfied	Opening hours of RDC offices and libraries? Unsatisfied	Opening hours of RDC offices and libraries? N/A

Other (please specify)

Question Title

* 4. How satisfied are you with:

	Very satisfied	Satisfied	Unsatisfied	N/A
The presentation of cemeteries in our District?	The presentation of cemeteries in our District? Very satisfied	The presentation of cemeteries in our District? Satisfied	The presentation of cemeteries in our District? Unsatisfied	The presentation of cemeteries in our District? N/A
The availability and standard of facility of your community hall? (Where applicable.)	The availability and standard of facility of your community hall? (Where applicable.) Very satisfied	The availability and standard of facility of your community hall? (Where applicable.) Satisfied	The availability and standard of facility of your community hall? (Where applicable.) Unsatisfied	The availability and standard of facility of your community hall? (Where applicable.) N/A
The safety and quality of our Parks and Reserves?	The safety and quality of our Parks and Reserves? Very satisfied	The safety and quality of our Parks and Reserves? Satisfied	The safety and quality of our Parks and Reserves? Unsatisfied	The safety and quality of our Parks and Reserves? N/A

Other (please specify)

Question Title

* 5. How satisfied are you with:

	Very satisfied	Satisfied	Unsatisfied	N/A
The District's roads (excluding State Highways)?	The District's roads (excluding State Highways)? Very satisfied	The District's roads (excluding State Highways)? Satisfied	The District's roads (excluding State Highways)? Unsatisfied	The District's roads (excluding State Highways)? N/A
Stormwater and flood protection?	Stormwater and flood protection? Very satisfied	Stormwater and flood protection? Satisfied	Stormwater and flood protection? Unsatisfied	Stormwater and flood protection? N/A

Other (please specify)

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* 6. Do you feel RDC provides you with adequate opportunity to recycle?

Yes

Undecided

N/A

Other (please specify)

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* 7. Are you satisfied with rubbish collection services in our District?

Yes

Undecided

N/A

Other (please specify)

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* 8. Are you satisfied with transfer stations in our District?

Yes

Undecided

N/A

Other (please specify)

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* 9. What Ruapehu Radio station do you listen to?

Cruise FM

Peak FM

Ski FM

Tuwharetoa FM

None of the above

Other (please specify)

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* 10. What social media platform(s) do you use?

Facebook

Twitter

Instagram

Other (please specify)