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City of Falls City Business Broadband Survey
The City of Falls City would like to understand the status of Internet usage for businesses throughout the City. Your responses to this survey are greatly appreciated, and will help us as we evaluate Internet needs.
1.
Please provide us with your business contact information:
Your Name
Company
Address
Address 2
City/Town
State/Province
ZIP/Postal Code
Email Address
Phone Number
2.
How many employees are there in your business?
3.
What is your business type? Please choose the type that best describes your business:
Agriculture
Construction/Utilities/Contracting
Consulting
Education/Child Care
Finance & Insurance
Food & Hospitality
Forestry/Wildlife
Gaming
Health Services
Marketing/Advertising
Motor Vehicle
Natural Resources/Environmental
Non-Profit Organization
Online Business
Personal Services/Beauty
Real Estate/Housing
Retail/Sales
Safety/Security & Legal
Technology
Transportation
Other (please specify)
4.
How do you use the Internet today? Please choose all that apply:
Communicate with Customers, Vendors, or Others via Email or Messaging Services
Host our own Website
Interface with Vendor Applications
Interface with Cloud Business Applications
Data Backup in the Cloud or Remote Storage
Remote Monitoring of Essential Systems or Equipment
Voice over IP Telephone
Security
Online Sales
Credit Card Processing
Transmit large data files
Video meetings, such as Zoom or Microsoft Teams
Video or Live Streaming online
Provide WiFi to Customers or Others
Fleet Management
Accounting, Payroll Processing, or Banking
Other (please specify)
5.
Who is your Internet Service Provider?
Charter / Spectrum
CenturyLink
Alyrica
Starlink
Other Satellite Internet (such as HughesNet)
I only use cellular or cellphone data for my business
I do not use the Internet for my business
Other (please specify)
6.
Please enter the speed you are
paying to receive
at your business, in Mbps. If you don't know the speed please leave this question blank.
Speed I am paying to receive:
7.
Please enter the speed you are
actually receiving
at your business, in Mbps. If you don't know the speed please leave this question blank.
Speed that my business actually receives:
8.
What do you pay monthly for Internet service, in dollars? Please enter a whole number only.
What I pay monthly:
9.
Do you have any issues with your Internet service provider, such as customer service, response times, service outages, etc? Please use this box to tell us about any issues you experience specifically with your provider.
10.
Do you feel like you have a competitive choice of broadband?
Yes
No
11.
How does the internet access you receive for your business affect your business? For example, how do slow download speeds, cost, repairs and maintenance, customer service, etc. affect your ability to effectively do your business?
12.
How would your business benefit if you could buy all the bandwidth you need at a price you could afford? Are there things your business could do that you are unable to do today?
13.
Do any of your employees work remotely and/or telecommute?
Yes
No
14.
If yes, do you know if the internet service at their home is adequate to support their remote work?
Yes
No
Thank you for taking this survey as we evaluate Internet service needs throughout the City. Please also respond to the speed test survey that will tell us more about the actual Internet speed at your business. Knowing this information is important to us because it will help attract grant money to the City to help pay for a better Internet service network.
