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Your feedback is important to us.

Vasey RSL Care seeks your feedback on the preventative steps and measures we have put in place in response to the COVID-19 Pandemic.  Feedback is anonymous so we will be unable to follow-up individual comments. If you wish to discuss concerns, please ring the relevant Residential Manager.

Sharing your thoughts, feelings and comments will help us shape future plans.

The survey has only 9 questions to complete and includes the facility name to help with planning.

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* 1. Please select the name of the home you are surveying.

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* 2. Please let us know if you are a resident or a family member.

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* 3. I am satisfied with the communication I receive from VRSLC about the measures and actions taken in response to COVID-19.

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* 4. I am confident in the facility’s ability to manage a COVID-19 outbreak.

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* 5. I am satisfied with the alternative arrangements the facility has put in place so I can connect with my family / the resident (e.g. window visits, ‘Zoom’ visits, phone calls, face-time) during the visitor restrictions.

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* 6. I support the stringent visitor restrictions that have been put in place to protect the residents, employees and community during the ‘precautionary lockdown’.

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* 7. I feel that the facility and employees are doing everything they can to keep me (resident) safe from COVID-19.

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* 8. I (resident) continue to receive safe, quality care during the visitor restrictions

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* 9. Please provide any other feedback or comments

Thank you for taking the time to complete this survey. 
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