Public Services Satisfaction Survey

February 7, 2019

Dear Participant:

My name is Dennis E. Champine and I am a graduate student at Central Michigan University. For my final project, I am examining "The Dollars and Sense of the Privatization of Public Services".  Because you are a taxpaying resident of the City of Center Line, I am inviting you to participate in this project by completing the survey which follows this informational page.

The following questionnaire will require approximately five (5) minutes to complete. There is no compensation for responding nor is there any known risk. In order to ensure that all information will remain confidential, please do not include your name. Copies of the project will be provided to my Central Michigan University instructor and to City of Center Line elected and administrative leadership.  If you choose to participate in this project, please answer all questions as honestly as possible and return the completed questionnaires promptly by clicking the submit button at the end of the survey.  Participation is strictly voluntary and you may refuse to participate at any time.

Thank you for taking the time to assist me in my educational endeavors. The data collected will provide useful information regarding the future of how public services will be provided in the City of Center Line.  Completion and return of the questionnaire will indicate your willingness to participate in this study. If you require additional information or have questions, please contact me at the number listed below.  Please feel free to e-mail me if you would like a summary copy of the study.

Please note that if you are not satisfied with the manner in which this study is being conducted, you may report (anonymously if you so choose) any complaints to the MSA Program by calling 989-774-6525 or addressing a letter to the MSA Program, Rowe 222, Central Michigan University, Mt. Pleasant, MI 48859.


Dennis E. Champine


Prof. Patricia Kelley

Thanks for your participation.

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* 1. How satisfied are you with Police services?

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* 2. How satisfied are you with sanitation services?

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* 3. How satisfied are you with Parks and Recreation services?

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* 4. How satisfied are you with street snow removal services?

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* 5. How satisfied are you with sidewalk snow removal services?

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* 6. How satisfied are you with DPW services?

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* 7. How satisfied are you with landscape/beautification services?

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* 8. How satisfied are you with Fire Services?

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* 9. How satisfied are you with Library services?

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* 10. How satisfied are you with Administrative services?

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