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1. Someone calls an older adult claiming to be their grandchild. The caller says they are in jail and urgently need bail money but asks the adult not to tell anyone. What should the adult do first?

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2. A pop-up on an older adult's computer says the device is infected and displays a phone number for urgent technical support. The person on the phone asks for remote access and payment. What is the safest action?

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3. An older adult notices unexplained withdrawals from their bank account. A relative has been helping with bills and has access to the account. What is the most appropriate response

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