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TMA Website Re-Design/Development
Member Needs Survey
1.
What type of TMA member are you?
Listed Monitoring Center – Regional Company
Listed Monitoring Center – National Company
Listed Monitoring Center – Contract Monitoring
Listed Monitoring Center – Proprietary
Non-Listed Listed Monitoring Company – Proprietary
Non-Listed Listed Monitoring Company – Alarm
Non-Listed Monitoring Company - Monitoring
International
Associate
Consultant
Security Technology Services Provider
Press
Not sure
2.
How often do you visit the TMA website?
One daily
Once a week
Once a month
Once every 2 to 4 months
Once every 6-12 months
Other (please specify)
3.
What are the top three reasons you visit the TMA website? (Check three.)
Review information on events/Event registration
Preview information on TMA education/Education registration
Learn about Five Diamond designation/Identify Five Diamond designees
Find members in member directory
Review event sponsorship opportunities
Review advertising/marketing opportunities
Read about current Membership drives/incentives
See committee mission, goals, or updates
Learn more about TMA standards
Get advocacy updates
View past issues of
Dispatch
Find staff contacts
Review or reference board of directors list
Purchase products from the TMA Online Store
Visit member-only resources
Check industry calendar
Other (please specify)
4.
Rank the following TMA website needs in order of importance to you.
Very important
Somewhat important
Important
Less important
Not at all important
Online renewal processing
Online program applications (i.e. Five Diamond)
Online event registration
View and update individual member record (i.e contact information)
View and update organization record (i.e. members and contact information)
Submit a request to join a committee, initiative, or working group
View the latest TMA news
Stay updated on legislation that may affect my business/Learn how I can advocate for my business
View TMA member news
Find a member/View image and contact information
Refer a prospective member
Access past publications
Access past education, webinars, or Virtual Product Reviews
Contact a TMA staff person
Contact a board member
Learn about monitoring center technologies, products, or services (Informational/research)
Online marketplace for monitoring center technologies, products, or services (Sales)
View TMA and/or industry event calendar
Apply to speak at a TMA event/Submit a session proposal
Contract for advertising or sponsorships
Sign-up for Signals or other publications/subscriptions
5.
What feature or functionality could TMA add to the new website that would be of greatest value and compel you to visit more often or stay longer?
6.
What could we take away that you wouldn’t miss?
7.
List the top features or functionalities that you’d like to see in the newly-designed website.
8.
If possible, please provide links to websites or pages that you particularly like or that you find highly valuable. Please include a brief note about what it is you like and why.
9.
Would you like to volunteer to be part of a focus group to provide additional input during the development process or give feedback on the design? If so, please provide your contact information and indicate how and when you’d like to lend your support.
Yes
No
Current Progress,
0 of 11 answered