Dear Sheenly Lighting VIP Customer,

Thank you for continuous supports to Sheenly Lighting in 2017, We recognize the importance of providing excellent service to you. Please help us improve our services by taking a few minutes to complete this short survey on your recent experience.

Your support is greatly appreciated.

Question Title

* 1. Customer Information(this information will not be disclosed out of Sheenly Customer Care dept.)

Question Title

* 2. How do you think Sheenly Lighting's products and service in 2017?

  Bad Can't say Happy OK, but Good Very Good
Quality
Price
Delivery Time
Easy to Install
Service
Cooperativity
Tech Support

Question Title

* 3. Who is your main contact window in 2017?

Question Title

* 4. How is your Sheenly account manager's service in 2017?

  Bad NOT quite satisfied OK, but... Good Very happy
Professionality
Communication
Efficiency
Attitude
Helpful

Question Title

* 5. What's the priority/sequence that the factors will affect your cooperation with Sheenly Lighting?

Question Title

* 6. Do you think there are big changes just happened in 2017 for LED lighting market? What is your sales prediction for 2018? Anything Sheenly can support you to achieve your goal?

Question Title

* 7. What kind of new product you are looking for? Which products will be your main LED Lighting products for the next years?

Question Title

* 8. Your 2017 overview satisfaction score for Sheenly (full score 100, above 60 indicates meet your basic requirements, above 80 indicates a Good supplier, above 90 indicates Excellent supplier)

Thanks so much for your time and we really appreciate it, with your feedback we will improve ourselves unremittingly and provide you better products and service in the future.

Thank you and we strongly believe we will have a big success and fruitful cooperation in 2017!

Yours Sincerely,
Jim Wang

Sheenly Overseas Sales Dept. Manager
Sheenly Customer Care Team
customercare@sheenly.com

T