As of Nov. 1, 2023,  the Condominium Authority of Ontario will require all condo corporations to pay their CAO assessment fees using our secure online payment system and will no longer accept cheques as a form of payment.

This means that condo corporations with an outstanding invoice must login to their CAO account and select an online payment method to pay the invoice. Using the direct deposit option, corporations' bank account information will be saved in a encrypted system without having to re-enter account details to pay other invoices. Credit and debit card information are not saved and will have to be entered each time. 

See below for more information and please tell us how CAO can support you in making this transition!

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* 1. Tell us about yourself

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* 2. Have you used the CAO's online payment system?

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* 3. Select the methods of online payment you prefer to use.

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* 4. What resources would you find most helpful to assist you in setting up your CAO online payments?

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* 5. Which online platform would you use to look for helpful online payment process resources? Select all that apply. This information will assist us to develop other resource materials. 

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* 6. Do you have any concerns about paying your CAO invoices using our online payment system? Select all that apply. 

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* 7. Anything else you'd like to tell us?

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