Thank you for taking the time to complete this short survey. 

We are committed to providing you with a high standard of service based on our customer service principles of communication, responsiveness, respect, accountability and continuous improvement.

Your feedback is very important to us. Providing feedback gives valuable information to help us continually improve our service delivery.

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* What was your claim for?

  Motor Injury Workers' Compensation Other
My claim was for:

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* Did we provide you clear and accurate information?

  Strongly agree Agree Neither agree or disagree Disagree Strongly Disagree
Information provided was clear and accurate.

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* Did we respond to you in a timely manner?

  Strongly agree Agree Neither agree or disagree Disagree Strongly Disagree
Responses were provided in a timely manner.

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* Were we honest, respectful and fair?

  Strongly agree Agree Neither agree or disagree Disagree Strongly Disagree
We were honest, respectful and fair.

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* What were you most/least satisfied with?

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* Do you have any suggestions on how we could improve our services?

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* If you sought legal advice for your claim, please explain why.

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* If you would like us to contact you about your feedback, please provide your details below.
Please provide at least your name or claim number, and a telephone number or email address.

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* Claim Number

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* Telephone Number

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* Email Address

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