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* 1. First and Last Name

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* 2. What does good communication begin with?

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* 3. To make sure you seek clarity with information given to you, what should you do?

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* 4. True or False: You should be a good listener to limit the amount of questions you have to ask.

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* 5. What is the video's definition of perseverance?

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* 6. Select all examples the video states to stay focused at a job.

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* 7. To make sure you do the job right, you should:

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* 8. True or False: Part of being flexible is a willingness to accept new responsibility and learn to do new things.

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* 9. Rather than complaining about something, what does the video say you should do?

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* 10. According to the video, what should you do with your cell phone at the job? Select all that apply.

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