Department of Economic Development - Customer Satisfaction Survey

Question Title

* 1. Have you interacted with the Missouri Military Advocate or the Missouri Military Preparedness and Enhancement Commission over the past year?

Yes

I'm not sure

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* 2. Overall, how would you rate the quality of your customer service experience?

Very positive

Somewhat positive

Neutral

Somewhat negative

Very negative

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* 3. How well did we understand your questions and concerns?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 4. How much time did it take us to address your questions and concerns?

Much shorter than expected

Shorter than expected

About what I expected

Longer than expected

Much longer than expected

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* 5. How fast did we respond to the challenges brought forth by COVID-19?

Extremely fast

Very fast

Somewhat fast

Not so fast

Not at all fast

I'm not sure / not applicable to me

Question Title

* 6. How satisfied are you by our response to the challenges brought forth by COVID-19?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Not applicable to me

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* 7. How likely is it that you would recommend working with the Missouri Military Advocate to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 8. How well does the Missouri Military Advocate meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Department of Economic Development - Customer Satisfaction Survey

Question Title

* 1. Have you interacted with the Missouri Military Advocate or the Missouri Military Preparedness and Enhancement Commission over the past year?

Question Title

* 2. Overall, how would you rate the quality of your customer service experience?

Question Title

* 3. How well did we understand your questions and concerns?

Question Title

* 4. How much time did it take us to address your questions and concerns?

Question Title

* 5. How fast did we respond to the challenges brought forth by COVID-19?

Question Title

* 6. How satisfied are you by our response to the challenges brought forth by COVID-19?

Question Title

* 7. How likely is it that you would recommend working with the Missouri Military Advocate to a friend or colleague?

Question Title

* 8. How well does the Missouri Military Advocate meet your needs?

Question Title

* 9. What changes would most improve the Missouri Military Advocate program?

Question Title

* 10. Do you have any other comments, questions, or concerns?