* 1. Our office communicates effectively with major repairs, emergency issues, leasing or vacancy information.

* 2. You receive reports in a consistent and timely manner each month and the reports are easy to read and understandable.

* 3. Cyntellex does an effective job of managing your property's expense levels

* 4. Your ability to reach someone and/or receive a return call/email when you have questions.

* 5. Was your experience with customer service at Cyntellex Properties better than you expected it to be, worse than you expected it to be, or about what you expected it to be?

* 6. Overall satisfaction with service provided and likelihood of recommending our services to others.

* 7. How likely are you to hire Cyntellex Properties again?

* 8. What should we continue doing to provide our high-quality products service to you?

* 9. Is there anything in particular we should stop doing that would make our services better for you? Or any other suggestions you have for us?

* 10. We'd appreciate a testimonial about your experience with Cyntellex Properties.

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