Question Title

* 1. Enter the name of your department and/or Electronic Claims program (Optional):

Question Title

* 2. The SCO representative communicated clearly and listened to my concerns.

Question Title

* 3. The SCO representative was friendly and courteous.

Question Title

* 4. The SCO representative resolved my concerns in a timely manner.

Question Title

* 5. The SCO representative understood my agency and program.

Question Title

* 6. The SCO representative provided sufficient information to efficiently resolve issues regarding my agency’s claim for payment.

Question Title

* 7. I was satisfied with the overall service provided by the SCO representative.

Question Title

* 8. Is there anything else we can do to improve our service?

Question Title

* 9. Would you like to be contacted about this survey for feedback purposes only? If so, please provide your email address or phone number. (Optional) 

Thank you for your valued feedback and for participating in our survey.
0 of 9 answered
 

T