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Zambia Motor Third Party Insurance Survey
1.
Have you ever been in a car accident that was legally deemed not to have been your fault?
Yes
No
2.
If yes, were you injured in the accident, requiring medical attention?
Yes
No
3.
If yes to question 2, what form of compensation did you receive for this injury from other driver's insurance?
Monetary
Medical expenses
Both A and B
None
4.
In reference to Q1, was your property/vehicle damaged?
Yes
No
5.
If yes, what form of compensation were you able to recover for the damages to your property/vehicle from the other driver's insurance?
Monetary
Repairs covered by insurer's mechanics
None
6.
Have you ever been in a car accident where the other driver did not have insurance?
Yes
No
7.
If yes, were you able to recover any damages or compensation from the other driver?
Yes
No
8.
Do you think it is important for all drivers to have mandatory third-party property/vehicle insurance?
Yes
No
9.
Do you think it is important for all drivers to have mandatory motor third-party bodily injury insurance?
Yes
No
10.
Have you ever had to make a claim on your own motor third-party insurance policy?
Yes
No
11.
If yes, were you satisfied with the outcome of your claim?
Yes
No
12.
If no, what aspect of the outcome were you dissatisfied with?
Claim amount provided.
Time taken to process the claim.
Poor customer service
Other (please specify)
13.
Do you think the cost of motor third-party insurance is reasonable?
Yes
No
14.
Do you think the government should regulate the cost of motor third-party insurance?
Yes
No