ATC Care Coordination Survey Question Title * 1. The # stamped onto the survey I received in the mail is: OK Question Title * 2. Options’ staff treat me with respect and kindness. Strongly agree Agree Disagree Strongly Disagree OK Question Title * 3. The services I receive are helpful to me. Strongly agree Agree Disagree Strongly Disagree OK Question Title * 4. Options' staff help me access the entitlements and financial resources I need. Strongly agree Agree Disagree Strongly Disagree OK Question Title * 5. Options' staff provide me with sufficient information about my chronic conditions (some examples are: HIV/AIDS, diabetes, heart problems etc.). Strongly agree Agree Disagree Strongly Disagree OK Question Title * 6. I understand my rights as an Options client. Strongly agree Agree Disagree Strongly Disagree OK Question Title * 7. Staff respect my confidentiality. Strongly agree Agree Disagree Strongly Disagree OK Question Title * 8. Options is helping me to reach my goals. Strongly agree Agree Disagree Strongly Disagree OK Question Title * 9. I know who to contact at Options when I need information. Strongly agree Agree Disagree Strongly Disagree OK Question Title * 10. I am encouraged to participate in the services I receive at Options Strongly agree Agree Disagree Strongly Disagree OK Question Title * 11. Participating in this program has had a positive impact on the quality of my life. Strongly agree Agree Disagree Strongly Disagree OK Question Title * 12. I would recommend Options to others as a great place to receive services. Strongly agree Agree Disagree Strongly Disagree OK Question Title * 13. Overall, I am satisfied with Options. Strongly agree Agree Disagree Strongly Disagree OK Question Title * 14. For how long have you received services from Options? Less than 6 months Between 6 months and one year Over one year OK DONE