Website Experience Survey

1.What is your age demographic?(Required.)

18-34

35-50

51-64

65+

2.What best describes you?(Required.)

I am individual filer.

I am a business owner.

I am a local government administrator.

I am a tax professional.

I am retired or currently not employed.

Other (please specify)

3.Do you own property that you are currently paying North Dakota taxes on?

Yes

No

4.When was the last time you visited tax.nd.gov?(Required.)

5.What type of device do you usually use when visiting our website for
informational purposes and not filing your tax return?(Required.)

Phone

Desktop or Laptop

Tablet

6.Why did you last visit our site?(Required.)

Other (please specify)

7.On your last visit to our site, how did you get there?(Required.)

Search engine (such as Google)

Link from another page or social media

Direct entry of website address

Bookmarked website address

8.During your most recent visit, did you find the information you were looking for? (Required.)

Yes

No

I found some of the information, but not all.

9.If you did not find the information on our website, what was your next step in trying to find it?

(Please skip this question if you found the information you were looking for.)

Contacted the Office of State Tax Commissioner by phone

Contacted the Office of State Tax Commissioner through the website or email

Visited the Office of State Tax Commissioner in person

Visited another tax resource website directly

Searched through a search engine for the information

Other (please specify)

10.How would you describe your current technology and internet-based resources use? (Required.)

I use technology everyday for almost everything.

I feel comfortable using it when I need it.

I prefer in-person or non-technology based interaction to get information.

11.Do you have any feedback or suggestions for how we can improve our website?