Post Equip Customer Satisfaction Survey

Customer Satisfaction Survey

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* 1. How did you find Post Equipment?

Word of Mouth

Internet Search Engine

Farm Show

Social Media

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* 2. How long have you been a customer of our company?

I haven't made a purchase yet

Less than 6 months

6 months to a year

1-3 years

3-5 years

5 years or more

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* 3. What department did you recently worked with?

Shop Repair

Parts Sales

Sales Department

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* 4. How was your experience?

Poor

Average

Excellent

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* 5. How would you rate the prices on the services you used?

Over Priced

Average Prices

Excellent Prices

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* 6. How would you rate the customer service you received?

Poor

Average

Excellent

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* 7. The delivery of the services/products was:

Poor

Average

Excellent

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* 8. How likely are you to recommend our products and/or services to others?

Very likely

Somewhat likely

Not likely

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* 9. How do you prefer to purchase parts for your farm equipment?

Online

Phone

Walk into store

Other (please specify)

Question Title

* 10. Which of the following categories best describes your age?

Under 18

18-24

25-34

35-44

45-54

55-64

65+