Provider Online Directory Usability Survey Question Title * 1. In what state were you searching for a provider? California Florida Idaho Illinois Michigan Mississippi New Mexico New York Ohio Puerto Rico South Carolina Texas Utah Washington Wisconsin OK Question Title * 2. Please tell us about finding providers, hospitals and other facts online It was very easy It was easy It was hard It was very hard I don't know OK Question Title * 3. Please tell us about finding your way online Things were very easy to find Things were kind of easy to find Things were hard to find Things were very hard to find I don't know OK Question Title * 4. Please tell us about the words we use online The words are very easy to understand The words are easy to understand The words are hard to understand The words are very hard to understand I don't know OK Question Title * 5. Please tell us about the size of the letters we use online The letters are too small to read The letters are just the right size The letters are too big I don't know OK Question Title * 6. The information online about providers, hospitals and other services were displayed in the right order Yes, very much No, not at all I don't know OK Question Title * 7. Please tell us if the words used to explain the information online were useful Yes, very much No, not at all I don't know OK Question Title * 8. The directory told me where to go for information in other languages Yes No Not Applicable OK Question Title * 9. Please tell us if you are a member, provider or guest Member Provider Guest OK Question Title * 10. Can you give us ideas that could make our provider online directory better? OK DONE