Provider Online Directory Usability Survey

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* 1. In what state were you searching for a provider?

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* 2. Please tell us about finding providers, hospitals and other facts online

It was very easy

It was easy

It was hard

It was very hard

I don't know

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* 3. Please tell us about finding your way online

Things were very easy to find

Things were kind of easy to find

Things were hard to find

Things were very hard to find

I don't know

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* 4. Please tell us about the words we use online

The words are very easy to understand

The words are easy to understand

The words are hard to understand

The words are very hard to understand

I don't know

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* 5. Please tell us about the size of the letters we use online

The letters are too small to read

The letters are just the right size

The letters are too big

I don't know

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* 6. The information online about providers, hospitals and other services were displayed in the right order

Yes, very much

No, not at all

I don't know

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* 7. Please tell us if the words used to explain the information online were useful

Yes, very much

No, not at all

I don't know

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* 8. The directory told me where to go for information in other languages

Yes

Not Applicable

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* 9. Please tell us if you are a member, provider or guest

Member

Provider

Guest

Provider Online Directory Usability Survey

Question Title

* 1. In what state were you searching for a provider?

Question Title

* 2. Please tell us about finding providers, hospitals and other facts online

Question Title

* 3. Please tell us about finding your way online

Question Title

* 4. Please tell us about the words we use online

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* 5. Please tell us about the size of the letters we use online

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* 6. The information online about providers, hospitals and other services were displayed in the right order

Question Title

* 7. Please tell us if the words used to explain the information online were useful

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* 8. The directory told me where to go for information in other languages

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* 9. Please tell us if you are a member, provider or guest

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* 10. Can you give us ideas that could make our provider online directory better?