* 1. How professional and courteous was the person you spoke to on the phone the last time you called our office?

* 2. How friendly was the receptionist when you arrived at our office for your most recent visit?

* 3. How would you describe the amount of time you waited (which includes the time in the lobby and exam room) to see one of our healthcare providers?

* 4. How friendly were our medical assistants and nurses?

* 5. During your most recent visit, did your healthcare provider listen carefully to you?

* 6. During your most recent visit, did your healthcare provider explain things in a way that was easy to understand?

* 7. Do you feel our healthcare providers spent an adequate amount of time with you at your last visit?

* 8. If you had an ultrasound accomplished in our office, did the sonographer treat you respectfully and professionally?

* 9. Overall, how satisfied or dissatisfied were you with your last visit to Premier Vein and Vascular Center?

* 10. What can we do to make your experience with our practice even better?

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