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* 1. Is our building clean when you arrive and when you leave at night?

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* 2. Is there anything we could improve on when it comes to the smell or cleanliness of the building?

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* 3. Are you greeted upon arrival and departure of your child's classroom?

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* 4. Is there anything we can do to improve customer service from the classrooms?

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* 5. Do you feel your child's teacher act and look professional?

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* 6. Do you feel that Procare Engage is an informative and an effective way of communicating about your child's day at Children's Lighthouse?

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* 7. Is there anything else we could improve on when it comes to communicating with parents?

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* 8. What is your preferred method of communication from our school?

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* 9. Do you feel like your child is learning and  our curriculum challenges your child?

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* 10. Do you feel your child's teacher uses a variety of teaching strategies and activities to incorporate in the classroom?

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* 11. What does Children's Lighthouse do really well?

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* 12. What do you like least about our school?

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* 13. How friendly is the front desk upon arrival and/or departure?

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* 14. What is one suggestion you would like to offer to improve our school?

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* 15. How likely is it that you would recommend Children's Lighthouse to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 16. How caring is the administrative staff at this school?

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* 17. Do you have any other comments, questions, or concerns?

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* 18. Is your Center Director, Ms. Melissa, readily available to you at drop off or pick up to communicate any concerns or issues you may have?

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* 19. How well would you rate our Administrative Staff (Ms. Mari, Ms. Ruth, Ms. Liz, Ms. Shana)

T