Hanover & District Hospital Patient Satisfaction Survey

HDH is dedicated to providing our patient satisfaction surveys in a format that all Ontarians can use and understand under the Accessibility for Ontarians with Disabilities Act (AODA).
We would like to inform you that if the format presented here does not meet your disability needs, there is an accessible format available upon request.  Please speak to a healthcare provider.

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* 1. Did you have confidence and trust in the nurses and physicians/midwives treating you?

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* 2. Did you see the healthcare provider clean their hands before performing care on you?

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* 3. When you had important questions to ask, did you get answers you could understand that addressed your concerns?

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* 4. Were there any barriers (physical, language, accessibility) that made it difficult to access services? (Please comment below if there were barriers)

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* 5. Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after your left the hospital?

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* 6. Did you receive enough information from hospital staff about how to care for your baby, and prepare for going home?

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* 7. Were you able to receive assistance when you required it?

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* 8. How would you rate your experience with your nurses?

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* 9. How would you rate your experience with your doctors/midwives?

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* 10. Did you find the hospital environment clean and comfortable?

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* 11. Overall, how would you rate the care and services you received at the Hanover & District Hospital?

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* 12. Is there anything we could of done better?

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* 13. Is there anything we did well?

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