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* 1. Overall, how satisfied or dissatisfied are you with the customer service you received?

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* 2. How well did our services meet your needs?

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* 3. How long have you been a client at our spa?

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* 4. Overall, How satisfied were you with our spa technicians?

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* 5. How professional is our spa?

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* 6. How easy was it to navigate our newly improved website?

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* 7. How satisfied are you with the atmosphere/layout of our spa?

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* 8. How satisfied are you with the cleanliness of our spa?

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* 9. Does our pricing meet your budget in today's economy?

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* 10. What can we do you meet your expectations?

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