* 1. Overall, how satisfied or dissatisfied are you with the customer service you received?

* 2. How well did our services meet your needs?

* 3. How long have you been a client at our spa?

* 4. Overall, How satisfied were you with our spa technicians?

* 5. How professional is our spa?

* 6. How easy was it to navigate our newly improved website?

* 7. How satisfied are you with the atmosphere/layout of our spa?

* 8. How satisfied are you with the cleanliness of our spa?

* 9. Does our pricing meet your budget in today's economy?

* 10. What can we do you meet your expectations?

T