Purapurawhetū Trust and Poutini Waiora - Kā Pou Whenua project Kaimahi/staff feedback

1. Understanding our services and workforce

We have asked many tāngata whaiora and their whānau about their experience of accessing Kaupapa Māori and non-Māori mental health and addiction services in Canterbury and the West Coast. We would like to invite you to share with us your experience of working within those same services.

Question Title

* 1. Firstly, tell us a little about yourself?

Are you of Māori descent?

Yes

Other (please specify)

Question Title

* 2. Which best describes the kind of service you work in?

Kaupapa Māori community based mental health service

Kaupapa Māori community based addiction service

Kaupapa Māori secondary services (DHB)

General (Non-Māori) secondary mental health and addiction services (DHB)

General (Non-Māori) community based mental health and addiction services

PHO/GP medical services

Other (please specify)

None of the above

Question Title

* 3. Have you worked in any kind of Kaupapa Māori service before?

Kaupapa Māori community based social services

Iwi authority rōpū

Kohunga Reo

Kura Kaupapa

Marae based social and health services

Other (please specify)

None of the above

Question Title

* 4. Have your worked in any other general (non-Māori) mental health and addiction service before?

Community based mental health and addiction services

Secondary mental health and addiction services (DHB)

PHO/GP medical services

Other (please specify)

None of the above

Question Title

* 5. Have you referred someone to a Kaupapa Māori mental health and/or addiction service, including secondary services?

Yes, because the person requested to be referred to a Kaupapa Māori service

Yes, because the person was of Māori descent and it seemed like the right service to refer them to

No, because I did not know how to

No, because the person did not want to be referred to a Kaupapa Māori service

No, because the person was not of Māori descent

No, because it was not the right service for that person

Other (please specify)

Question Title

* 6. How easy was it to refer to that service?

Other (please specify)

Question Title

* 7. Have you referred someone to a general (Non-Māori) mental health and/or addiction service, including secondary services?

Yes, because the person requested to be referred to that service

Yes, because the person needed to access that service

No, because the person did not want to be referred to that service

No, because it was not the right service for that person

No, because I did not know how to refer to that service

Other (please specify)

None of the above

Question Title

* 8. How easy was it for you to refer to that service?

Question Title

* 9. Many tāngata whaiora and their whānau have told us about the long waiting periods to access the support they needed. Some waiting up to 6 months to access services.

Based on your work experience, what could be some of the reasons why people are having to wait for long periods?

Question Title

* 10. Based on your work experience, what do you think the solution would be to reduce waiting time?

Question Title

* 11. Based on your work experience, what part of the referral and service entry pathway do you think is working well and why do you think it is working well?

Question Title

* 12. Based on your work experience, what part of the referral and service entry pathway needs to be improved and what suggestions for improvement would you recommend?

Question Title

* 13. Final question. Is there anything else about your work experience in the mental health and/or addiction services you feel is important for us to know?

Purapurawhetū Trust and Poutini Waiora - Kā Pou Whenua project Kaimahi/staff feedback

1. Understanding our services and workforce

Question Title

* 1. Firstly, tell us a little about yourself?Are you of Māori descent?

Question Title

* 2. Which best describes the kind of service you work in?

Question Title

* 3. Have you worked in any kind of Kaupapa Māori service before?

Question Title

* 4. Have your worked in any other general (non-Māori) mental health and addiction service before?

Question Title

* 5. Have you referred someone to a Kaupapa Māori mental health and/or addiction service, including secondary services?

Question Title

* 6. How easy was it to refer to that service?

Question Title

* 7. Have you referred someone to a general (Non-Māori) mental health and/or addiction service, including secondary services?

Question Title

* 8. How easy was it for you to refer to that service?

Question Title

* 9. Many tāngata whaiora and their whānau have told us about the long waiting periods to access the support they needed. Some waiting up to 6 months to access services.Based on your work experience, what could be some of the reasons why people are having to wait for long periods?

Question Title

* 10. Based on your work experience, what do you think the solution would be to reduce waiting time?

Question Title

* 11. Based on your work experience, what part of the referral and service entry pathway do you think is working well and why do you think it is working well?

Question Title

* 12. Based on your work experience, what part of the referral and service entry pathway needs to be improved and what suggestions for improvement would you recommend?

Question Title

* 13. Final question. Is there anything else about your work experience in the mental health and/or addiction services you feel is important for us to know?

* 1. Firstly, tell us a little about yourself?

Are you of Māori descent?

* 9. Many tāngata whaiora and their whānau have told us about the long waiting periods to access the support they needed. Some waiting up to 6 months to access services.

Based on your work experience, what could be some of the reasons why people are having to wait for long periods?