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Purapurawhetū Trust and Poutini Waiora - Kā Pou Whenua project Kaimahi/staff feedback

1.Understanding our services and workforce

We have asked many tāngata whaiora and their whānau about their experience of accessing Kaupapa Māori and non-Māori mental health and addiction services in Canterbury and the West Coast. We would like to invite you to share with us your experience of working within those same services.
1.Firstly, tell us a little about yourself?

Are you of Māori descent?
2.Which best describes the kind of service you work in?
3.Have you worked in any kind of Kaupapa Māori service before?
4.Have your worked in any other general (non-Māori) mental health and addiction service before?
5.Have you referred someone to a Kaupapa Māori mental health and/or addiction service, including secondary services?
6.How easy was it to refer to that service?
7.Have you referred someone to a general (Non-Māori) mental health and/or addiction service, including secondary services?
8.How easy was it for you to refer to that service?
9.Many tāngata whaiora and their whānau have told us about the long waiting periods to access the support they needed. Some waiting up to 6 months to access services.

Based on your work experience, what could be some of the reasons why people are having to wait for long periods?
10.Based on your work experience, what do you think the solution would be to reduce waiting time?
11.Based on your work experience, what part of the referral and service entry pathway do you think is working well and why do you think it is working well?
12.Based on your work experience, what part of the referral and service entry pathway needs to be improved and what suggestions for improvement would you recommend?
13.Final question. Is there anything else about your work experience in the mental health and/or addiction services you feel is important for us to know?
Current Progress,
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